Terms and Conditions permata123 — Your Rights & Responsibilities

These Terms and Conditions ("Terms") constitute a binding agreement between you ("User" or "Member") and permata123 ("Platform", "we", or "the company"). This document governs all aspects of your use of the permata123 platform, including but not limited to account registration, deposits, withdrawals, participation in games, and the use of promotions or bonuses.

Permata123 reserves the right to modify, add, or amend these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Your continued use of the platform following any amendment constitutes your acceptance of the changes.

To use permata123 services, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years old at the time of registration and while using the platform.
• Having the legal capacity to enter into a binding agreement under the laws applicable to you.
• Not a person who has previously been suspended or banned from using the Permata123 platform or any related platform.
• You are not located in a territory or jurisdiction where online gambling is absolutely prohibited under your local laws.
• Registering using truthful, accurate, and complete information — not on behalf of another person or using a false identity.
• You are not acting as an agent or representative of a third party when creating an account or making transactions.

Each user is only permitted to hold one (1) active account only at permata123. Multiple account ownership — whether under your own name, the same family member, the same IP address, or the same device — is strictly prohibited and may result in the closure of all associated accounts.

You are solely responsible for maintaining the confidentiality of your login credentials, including your password. Permata123 shall not be liable for any loss or damage arising from your failure to protect your account information.

• Please use a strong, unique password that is not used on any other platform.
• Do not share your account information with anyone, including family members.
• Contact customer support immediately if you suspect any unauthorized activity on your account.
• All information provided during registration must be your own and up to date.
• The KYC verification process must be completed within 30 days of registration to avoid withdrawal restrictions.

Permata123 supports a wide range of Malaysian local payment methods including FPX, DuitNow, Maybank2u, CIMB Clicks, Public Bank, and RHB Now. All deposits are processed in real time and your balance is credited within seconds.

Minimum Deposit: RM10 per transaction. No maximum daily deposit limit is set for standard accounts, but limits can be adjusted by the user via the responsible gaming tools.

Withdrawal: permata123 processes withdrawals in under 10 minutes for accounts that have fully completed KYC. The minimum withdrawal amount is RM30. All withdrawals will be sent back to the same payment method used for the original deposit.

• Deposited funds must be used for gameplay at least once before the first withdrawal is permitted.
• Permata123 reserves the right to request supporting documents such as bank statements or IC photos for withdrawals exceeding a certain amount.
• Any deposit suspected of originating from illegal sources will be reported to the relevant authorities.
• Funds in your account do not earn interest and Permata123 does not operate as a financial institution.
• All transactions in Malaysian Ringgit (MYR) only.

Permata123 offers a variety of bonuses and promotions from time to time, including welcome bonuses, weekly cashback, reload bonuses, and a VIP program. All bonuses are subject to specific terms and conditions stated alongside each offer.

Rollover Requirements: Received bonuses must meet the wagering requirements before the bonus amount (or winnings derived from the bonus) can be withdrawn. Specific rollover conditions are stated in each promotional offer. For example, a bonus with a 20x rollover requirement means you must place bets totalling 20 times the bonus amount before a withdrawal is permitted.

• Only one welcome bonus is permitted per user, per device, and per IP address.
• Bonuses cannot be transferred between accounts or directly converted to cash.
• Permata123 reserves the right to withdraw any bonus awarded if its usage conditions are violated.
• Certain games may not count towards fulfilling rollover requirements — please check the specific terms of each promotion.
• Users suspected of abusing the bonus system may have their accounts suspended without prior notice.
• Permata123 reserves the right to modify or terminate any promotion at any time.

All games offered on permata123 use a Random Number Generator (RNG) system certified by independent international certification bodies. This ensures every round, spin, or game outcome is entirely random and cannot be manipulated by any party, including permata123 itself.

Permata123 partners with internationally licensed game providers with a proven track record. All providers undergo a rigorous vetting process before their games are made available to permata123 users.

• Game outcomes are final and cannot be disputed on technical grounds unless caused by a platform error.
• In the event of a technical disruption during an active game, permata123 will use server log data to determine a fair outcome.
• The use of bots, automation software, or any unauthorized method to play is strictly prohibited.
• Winnings resulting from the exploitation of bugs or system vulnerabilities will not be paid out and the account in question will be investigated.

Permata123 users are expected to conduct themselves in a responsible and respectful manner at all times. The following behaviors are strictly prohibited on the permata123 platform:

• Using abusive, threatening, or harassing language toward customer support staff or other users.
• Making false claims or providing misleading information to the Permata123 support team.
• Attempting to hack, disrupt, or compromise the technical infrastructure of the platform.
• Conducting illegal money transfers or using the platform for money laundering purposes.
• Sharing account information with others or selling your account to another person.
• Using a VPN or other technical methods to conceal your actual location in order to bypass geographical restrictions.

Permata123 encourages all users to gamble responsibly. If you feel that gambling is beginning to affect your life, please visit the Responsible Gaming us for more information and available support tools.

Permata123 reserves the right to suspend or close any user's account for the following reasons without prior notice:

• Violation of any section of these Terms and Conditions.
• Fraud, attempted fraud, or suspicious activity involving an account.
• Failure to complete the KYC process within the stipulated timeframe.
• Account closure requested by the user for responsible gambling reasons.
• Instructions from authorities or law enforcement agencies.

Users who wish to voluntarily close their account may contact the permata123 customer support team. Any remaining balance (after deducting any bonus that has not met the rollover requirements) will be returned via the original payment method within 5 business days.

Permata123 provides this platform on an "as-is" basis and makes no express or implied warranties regarding uninterrupted availability, accuracy of information, or fitness for any particular purpose.

Permata123 shall not be liable for any direct, indirect, incidental, or consequential losses arising from:

• Service disruptions caused by maintenance, technical issues, or circumstances beyond our control.
• Losses incurred during gambling activities, which are risks voluntarily accepted by the user.
• Unauthorized access to a user's account resulting from the user's own negligence in safeguarding their login credentials.
• Decisions made by users based on information or statistics displayed on the platform.

In any circumstance, Permata123's maximum total liability to any user shall not exceed the net deposit amount made by that user within the 30 days preceding the claim.

Permata123 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments involving material changes to user rights or responsibilities will be communicated via in-platform notifications or the registered email address.

The "Updated" date at the top of this document reflects the date of the most recent amendment. It is your responsibility to review this page periodically. Your continued use of the platform following any amendment constitutes acceptance of the updated terms.

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where permata123 is registered and operates. Any dispute arising from or in connection with these Terms shall be resolved through binding arbitration, not through ordinary courts.

Before initiating any formal proceedings, users are required to contact the permata123 customer support team to attempt to resolve the dispute amicably first. permata123 is committed to resolving all valid complaints within 14 business days from the date the complaint is received.

If you have any questions or require further clarification on any section of these Terms, please contact our customer support team via Live Chat or email at the address shown at the bottom of this page. Our team is available to assist you in Bahasa Malaysia at all times.