Data Protection

Privacy Policy permata123 — Your Privacy, Our Priority

Permata123 takes every member's privacy seriously. This document clearly explains how your personal data is collected, used, protected, and the rights you hold as a user of our platform.

Updated: January 2026  |  Malay

Six Ways Permata123 Protecting Your Privacy

Data protection is not merely a legal obligation for us — it is part of our commitment to every permata123 member.

256-bit SSL Encryption

All data transmitted between your device and permata123 servers is protected by 256-bit SSL encryption — the same security standard used by major Malaysian banks. Your data cannot be intercepted or read by third parties.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and regular security audits. Only staff with specific authorisation may access sensitive user information.

No Data Sales

Permata123 has never and will never sell, rent, or trade your personal data to third parties for marketing or any other purpose. Your data belongs to you — not our business assets.

Account Control in Your Hands

You have full control over your data — including the right to access, amend, delete, or request a copy of all personal information Permata123 holds in relation to your account at any time.

Malaysia PDPA Compliance

Permata123 operates in compliance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). All our data handling practices have been assessed and aligned to meet the applicable local data protection standards.

Flexible Communication Options

You can manage your communication preferences at any time — including opting out of promotional emails, platform notifications, or other marketing communications without affecting your use of Permata123's core services.


Important Note: This Privacy Policy explains how Permata123 manages your personal data. By using our platform, you agree to the practices described in this document. Please read it carefully.

01
Introduction & Scope of This Policy

Permata123 ("we", "Platform", or "company") is committed to protecting the privacy of all users who use our online casino services at permata123.vu. This Privacy Policy clearly explains the types of personal data we collect, the purposes for which it is used, how it is protected, and the rights you hold as the data owner.

This Policy applies to all users of the Permata123 platform, including unregistered visitors, registered members, and former members whose accounts have been closed. This document should be read together with Terms and Conditions for a complete overview of the rights and responsibilities of all parties.

Simple Summary: permata123 only collects data that is strictly necessary to operate our services. We do not sell your data to anyone, and you have the right to access or delete your data at any time.

02
Types of Personal Data We Collect

Permata123 collects various types of personal data depending on how you interact with our platform. Below is a detailed breakdown of the types of data collected:

Data Categories Examples of Information How It Is Collected
Identity Full name, date of birth, IC number, gender Registration form & KYC
Contact Email address, phone number Account Registration
Finance Bank account number, transaction records Deposit & withdrawal process
Location Residential address, state, postcode Registration & KYC
Technical IP address, device type, browser, OS Automatically during use
Games Betting history, games played, session duration Automatically during gameplay

permata123 does not collect sensitive data such as health information, religious beliefs, or political affiliations unless required by law. All data collection is carried out on a minimum necessity basis only.

03
How We Use Your Personal Data

The personal data we collect is used solely for legitimate and necessary purposes. Permata123 uses your data for the following purposes:

  • Account Management: Creating, verifying, and managing your member account, including the mandatory KYC process.
  • Transaction Processing: Processing deposits, withdrawals, and all financial transactions associated with your account.
  • Platform Security: Detecting and preventing fraud, money laundering, unauthorized access, and other suspicious activities.
  • Customer Support: Enabling our support team to assist you effectively whenever you contact us.
  • Legal Compliance: Meeting reporting obligations to the relevant authorities as required by law.
  • Service Improvements: Analyzing usage patterns to improve the user experience and platform performance.
  • Marketing Communications: Sending information about the latest promotions and offers — only if you have consented to receive them.
  • Responsible Gaming: Monitoring gameplay patterns to identify users who may need responsible gaming support.

Permata123 will not use your data for any purpose beyond the list above without obtaining your consent first.

04
Data Sharing with Third Parties

Permata123 understands that your trust is our most valuable asset. We do not sell, rent, or trade your personal data. However, there are limited situations where data must be shared with trusted third parties:

  • Payment Service Providers: Transaction information must be shared with payment processors such as FPX and DuitNow to facilitate deposits and withdrawals.
  • Game Providers: Minimum technical data required by third-party game providers to ensure games function correctly.
  • KYC Services: Identity information is submitted to certified identity verification service providers to complete the KYC process.
  • Authority: Data lawfully requested by law enforcement agencies, courts, or relevant regulatory bodies.
  • Analytics Services: Aggregated and anonymised data used to understand platform usage patterns — no individually identifiable information.

All third parties receiving permata123 user data are bound by strict confidentiality agreements and are required to protect that data to the same or higher standard as our own.

05
Cookies & Tracking Technologies

Permata123 uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how our platform is used. Cookies are small text files stored on your device when you visit our website.

There are several types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymized information about how visitors use the website to help us improve the platform.
  • Functional Cookies: Saving your preferences such as language, display settings, and login information for your convenience.
  • Marketing Cookies: Used to display relevant advertisements. These cookies are only active if you provide consent.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect platform functionality.

06
Data Security Measures

Permata123 continually invests in security infrastructure to ensure your personal data remains protected at all times. The following are the key security measures we have implemented:

  • Data Encryption: All data transmitted uses TLS 1.3 protocol with AES-256 encryption — the highest industry standard.
  • Internal Access Controls: The "minimum access rights" principle applies — only staff who genuinely require access to specific data are permitted to do so.
  • Regular Security Audits: Our platform undergoes regular penetration testing and security audits by independent security experts.
  • Two-Factor Authentication: permata123 supports two-factor authentication (2FA) for added account protection.
  • 24/7 Monitoring: An automated monitoring system operates around the clock to detect and respond to any security threats.
  • Incident Response Plan: We have clear procedures in place to respond to any data breach, including notifying affected users within the stipulated timeframe.

Please Note: While permata123 implements the highest security measures, your account security also depends on you. Please use a strong and unique password, enable 2FA, and do not share your login credentials with anyone.

07
Your Rights as a Data Owner

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Permata123:

Right of Access

You have the right to request a copy of all personal data we hold about you.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete data.

Right to Erasure

You may request deletion of your personal data, subject to legal retention obligations.

Right to Object

You may object to the processing of your data for marketing purposes at any time.

Right to Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

You may request a restriction on the processing of your data under certain circumstances.

To exercise any of the above rights, please contact the permata123 customer support team via Live Chat. We will process your request within 14 business days from the date of receipt.

08
Data Retention Period

Permata123 does not retain your personal data longer than necessary. Retention periods depend on the type of data and its intended purpose:

  • Active Account Data: Retained for the duration of the active account and 5 years after account closure to fulfil legal requirements.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with legal and anti-money laundering requirements.
  • KYC Documents: Retained for 5 years after the end of the business relationship with the customer.
  • Communication Logs: Customer support session records are retained for 2 years for quality and dispute resolution purposes.
  • Technical Data: Access logs and usage data are retained for 12 months for security and analytics purposes.

Once the retention period expires, your personal data will be securely deleted using methods that ensure it cannot be recovered.

09
Children's Privacy

Permata123 is a platform intended solely for individuals aged 18 and above. We do not knowingly collect personal data from minors or individuals under the age of 18. If we discover that we have collected personal data from someone under 18, the account will be terminated immediately and all associated data will be deleted.

If you are a parent or guardian who believes your child has registered on Permata123, please contact our support team immediately so that appropriate action can be taken without delay.

10
Amendments to Privacy Policy

Permata123 reserves the right to update or amend this Privacy Policy from time to time in line with changes in law, technology, or our business practices. Any significant amendments will be communicated to users via in-platform notifications or registered email at least 14 days before the changes take effect.

The "Updated" date at the top of this page reflects the date of the latest amendment. We encourage you to review this page periodically. Continued use of the permata123 platform following any amendment means you accept the latest version of this Privacy Policy.

11
Contact Us Regarding Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.

You may contact Permata123's Data Protection Officer through the following channels:

  • Live Chat: Available directly on the permata123 platform — 24 hours a day, 7 days a week.
  • Email: Send your privacy enquiries to [email protected] (displayed as text only).
  • Response Time: All privacy-related inquiries will be responded to within 14 business days.

We Care: Your privacy is not merely a legal obligation for permata123 — it is part of our core values. Every complaint or privacy-related inquiry will be taken seriously and handled with full transparency and professionalism.


Your Data Is Safe — It's Time to Play

Permata123 ensures your privacy and security are safeguarded at all times. Register now and enjoy the best online casino experience in Malaysia with complete peace of mind.

256-bit SSL No Data Sales PDPA Compliance 18+ Only
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